Voice & Data Telecom Solutions for a Competitive Edge
All of our consultants are seasoned professionals in the industry with experience working for both customer and vendor organizations. Each of us is a member of the Society of Telecommunications Consultants, which is a professional organization of independent consultants. Each of us abides by a strict Code of Ethics which requires us to provide unbiased, objective advice to our clients. We do not accept any compensation from vendors; all of our revenue derives from our clients.

 Society of Telecommunications Consultants, Inc.

Principal: David W. Grill
David Grill, the founder and Principal of the Marlboro Park Consulting Group, has 25 years of experience in the voice and data telecommunications industry working both as an independent consultant for the last ten years and previously as a manager for major corporate users of telecom products and services. He has done extensive work in managing the full life cycle of major projects, including converting the business requirements into technical RFPs, evaluating vendor proposals, making recommendations, and managing and coordinating the vendors through the implementation. His experience includes wide area network design and optimization, voice over internet protocol (VoIP), multi-site IP-PBX installations, business continuity planning, unified communications applications, and negotiation of enterprise cellular contracts. He has worked closely with, and is familiar with the products of Avaya, Cisco, Mitel, NEC, Nortel, and Siemens. He is also familiar with the product offerings of all the major wire-line and wireless service providers, as well as the offerings of smaller niche players in the industry.

As an independent consultant David has worked with clients in a number of business sectors, including banking, legal, K-12 education, manufacturing, professional services, and shipping. He is extremely skilled in translating business requirements into technical specifications and in translating the technical abilities of the vendors into a language that business managers can understand. In managing large projects he is able to keep all players, including those not directly involved in the telecom side of the project, working together to meet the client’s requirements and expectations.

David holds a Bachelor’s degree in Political Science, a Masters in Marine Sciences, and worked as a research oceanographer before taking the plunge into telecommunications at the time of AT&T’s divestiture. He has been immersed ever since and has continued his education through seminars, technical classes, and listening and reading.

David is an active member of The Society of Telecommunications Consultants and currently serves as Executive Vice President. The relationships developed through the STC with senior management of vendor organizations are a powerful asset when needed to advocate for a client.

Peter S. Eisenhut
Peter Eisenhut founded Eisenhut & Associates (formerly UtiliTel) in 1992. Eisenhut & Associates is a consultancy that helps clients manage their telecommunications technologies, and costs. He specializes in conducting audits and economic evaluations.

Prior To June 1992, Peter held a senior level position at the IBM Corporation. As a Senior Business Planner, he was responsible for financial and competitive evaluations of proposed document imaging products. He also spent four years on IBM’s internal corporate audit staff, where he led teams of auditors to assess the effectiveness of IBM’s management processes. Throughout his career, he has published numerous articles and white papers.

Peter earned an MBA degree from the University of Rochester, and a Bachelor of Mechanical Engineering degree from Cornell University. Specific to the field of telecommunications he received training at IBM’s System Research Institute, and from the American Entrepreneurial Research Group, Inc.

Peter has been a member of the Society of Telecommunications Consultants since 1995, serves on its Board of Directors, and is chair of the Membership Committee.

Byron W. Battles
Byron Battles has 26 years of industry experience in direct voice and data telecommunications evaluation, technical and project consulting, and applied market and subject research. He has voice and personal computer-related consulting experience that includes requirements analysis, needs projections, RFP preparation, proposal evaluation, technical evaluation and support, and project management. Byron is a recognized expert in the field of Computer Telephony Integration (CTI).

He has experience in a number of vertical markets, including healthcare, publishing, government agencies, non-profit and quasi-government agencies such as museums and associations, and manufacturing.

Some recent consulting assignments included the entire voice & data infrastructure for a large new museum building, the preparation of a strategic plan for a quasi-government organization with 33 sites and 8,500 stations, the preparation of a strategic plan for a major state university, and the design and implementation of a telecom infrastructure for a nationally recognized metropolitan newspaper. Many of his assignments are on highly visible projects that require highly developed people skills as well as technical ability.

Byron holds a Masters degree in International Management and has been a speaker at VoiceCon and Network+INTEROP. He is a member and immediate Past President of the Society of Telecommunications Consultants.

Martha Buyer
Martha Buyer is an attorney whose practice is limited to the practice of telecommunications law. Her clients range from Fortune 500 companies to family-owned businesses where she has provided a range of telecommunications consulting and legal services, primarily geared to support corporate end-users’ work with carriers and equipment providers, as well as landlords of wireless providers. She has also worked extensively with telecommunications enterprise consumers to secure favorable terms from carriers and equipment providers, to not only ensure compliance with applicable regulation, but to enable them to receive cost-effective services.

She currently writes a monthly column for the Journal of the Bar Association of Erie County (NY) and occasionally for the Daily Record, another New York legal publication. She was a regular contributor to Business Communications Review. Formerly, she was the legal columnist for Computer Telephony and its successor Communications Convergence, and she has further contributed to a number of other widely subscribed industry publications.

She is admitted to practice in New York, Colorado, Wisconsin, and Massachusetts. Martha, who is an adjunct faculty member of the Graduate School at Regis University in Denver, is a graduate of Colgate University, the University of Colorado’s Interdisciplinary Telecommunications Program, and the Law School at the State University of New York at Buffalo. In 1996 she was selected by Business First to receive the “40 Under Forty” award for community involvement and leadership. She is a former board member and Vice-President of the Society of Telecommunications Consultants. She has offices in both East Aurora, NY, and Boulder, CO.

Stephen M. Leaden
Steve Leaden is a seasoned telecommunications professional, bringing over 25 years experience to the client. He has extensive project management background in voice and data communications and has worked for several specific industry groups, including healthcare, education, and financial services. His expertise and experience covers customer premise equipment (PBX, voice messaging, call centers, Unified Communications, switches, etc.), Wide Area Networks (voice & data), and LANs. He has extensive experience in the design and implementation of Voice over IP and IP Telephony. Steve consistently adds ROI and financial value to his projects.

Steve has guest spoken at national and International conferences on VoIP, has written several papers on VoIP strategies, troubleshooting and security, and has been quoted in national industry publications including NoJitter, BCR Magazine, Computer World, Information Week, and the Washington Post among others. Steve has lectured on significant industry topics, including the “Real ROI of VoIP,” “Hard Phones, Softphones, and NextGen Systems”, and “Ringing In Savings from VOIP”. Steve is on the faculty of Telecom+UC Training (a spin-off of BCR Training) and teaches two courses: “Cost Control of Wired and Wireless Networks: Best Practices and “Optimizing Enterprise Networks”.

Steve has a Bachelor's degree in Business Administration from Marist College, Poughkeepsie, New York. He is Past President of The Society of Telecommunications Consultants and is the past Chairperson for the Academy of Information Technology (AIT) Business Advisory Group in Stamford, CT, that creates technology skill sets for high school level academia for college preparation. This program is getting national visibility because of its focus and achievements. He is a past Co-Chairperson of the NY State Orange County Chamber Of Commerce Delegate Program.

Dennis Rosenthal
Dennis Rosenthal has over 30 years experience in the voice and data telecommunications industry working for Fortune 500 corporations and, for the last 16 years, as an independent consultant. His focus and expertise is in the areas of I.T. project management, IT relocation services for small business, server and network installations, VoIP and digital phone system installation, work flow improvement and paperless office solutions. He has extensive experience in the selection and provisioning of the full voice and data infrastructure required for new construction and is well versed in RFA, RFP preparation, bid analysis, and Total Cost of Ownership analysis.

• As an independent consultant he has worked for both large and small corporate clients on projects including the migration of voice & data WANs from one vendor to another, the migration of the LAN & WAN to a new architectural model, the implementation of large PBX systems, the emergency relocation of a data center and network, and the establishment of project management processes and procedures for a Dot.Com’s I.T. department.

Dennis holds a Bachelor of Science degree from City College of New York and an MBA from Fairleigh Dickinson University.

He is an active member of The Society of Telecommunications Consultants. Dennis is a former faculty instructor at the University of Phoenix Online where he taught Information Technology Project Management.